double-click to edit, do not edit in source
In which time zone is the Convention sessions scheduled?
All times are Eastern Standard Time (New York, USA). But please note that you can set the schedule to display the times in your time zone.
Please note that the US changes from Daylight Time to Standard Time on November 1.
I’m registered for the Convention, but I forgot my login credentials. What do I do?
You will use the primary email address that you provided us (your user ID for the ASEEES member site) to log into the Virtual Convention site. If you have difficulty logging in, please contact us at email@example.com. During the convention, please click on the live chat at the bottom right.
I know I’m registered for the Convention, but can’t log in.
During the convention, please click on the live chat at the bottom right for assistance. Outside of the Convention session hours, please contact us at firstname.lastname@example.org.
I’m currently not registered. How can I sign up to attend the convention?
I’m a Session Manager (Zoom host), and I’m unable to start my session.
Please visit the Help at the top or use the Live Chat feature at the bottom right for assistance.
I’m trying to join a session, but it it’s telling me it hasn’t started yet. What do I do?
If you want to attend a session, simply click on the “Join Session” button in the schedule. A message that says “Please Wait—Sessions not started” will be displayed until the Session Manager (Zoom host) starts the session at the designated time.
When will the Award Ceremony and president’s address be held?
This year’s Award Ceremony and President’s Address will take place on Saturday, November 7, from 6:00-7:30 p.m. ET.
How do I watch the films in the Film Series?
We are showing 5 films for the film series. You will be able to watch them during the designated time. Then all films will be available for on-demand viewing on this site until November 21.
How can I meet with the exhibitors in the Exhibit Hall?
Go to the Exhibit Hall and then click on the exhibitor of your interest. In their “booth” space, there will be a way for you to check in with the exhibitor and schedule a meeting during the convention. Their contact information will also be available.
What is the hashtag for this year’s Annual Meeting?
Our hashtag this year is #ASEEES20.
I can no longer participate. Who should I contact?
Please contact both the chair of your session and the Convention Session Coordinator at email@example.com .
Where will next year’s convention be held?
We will be in New Orleans, LA, on November 18-21, 2021.
None of these are my questions. How can I talk to somebody quick?
Click on the live chat button at the bottom right.